Privacy Policy

SOFT99 Corporation ("SOFT99") shall adhere to all laws and other regulations regarding the protection of personal information and other criteria, while establishing voluntary rules and systems. To do so, SOFT99 hereby decides upon and implements the following policies to ensure that every employee (including officers, executives and staff, part-time workers, and temporary staff) has a shared recognition of the fact that we are only allowed to collect and handle personal information provided by our customers and business partners for the purposes of use.

  • 1. This privacy policy defines "personal information" regarding to living individual as following information.
    • (1) Information, which can identify the specific individual by name, date of birth or other description contained in such information.
    • (2) Includes individual identification code.
  • 2. In order to implement this declaration, all of our business operations, every employee of SOFT99 strictly adheres to any laws and other regulations of Japan regarding the protection of personal information, striving to continuously manage and improve our personal information protection policy.
  • 3. In order to prevent loss, destruction, falsification and leakage of personal information, SOFT99 will establish the security policy (the security administration plan) and take appropriate steps for security in order to protect the network from security breach, such as measures against illegal access and computer virus.
  • 4. SOFT99 will collect personal information by appropriate and fair methods and will not collect such personal information by any illegal methods, and obtain consent of individuals identified by such personal information with respect to purpose of use, etc. or make necessary notices on the web site of SOFT99.
  • 5. SOFT99 shall not provide, use and collect any sensitive information about race, nationality, creed, social status, medical history, criminal background and people who have suffered damage because of crimes without obtaining your prior consent.
  • 6. SOFT99 will limit persons eligible to use personal information according to specific business operations within the purpose of collection thereof, only to the extent necessary to carry out business operations.
  • 7. SOFT99 acknowledges that each person (an individual whose personal information is being handled) has the right to choose to disclose, amend, delete, and the like. SOFT99 shall comply with such requests from the subject of the information without objection.
  • 8. SOFT99 will not disclose or provide personal data to third parties without prior permission of the individuals identified by such personal information except in the following cases.
    • (1) Providing personal data to third parties based on laws and ordinances other than the Personal Information Protection Law.
    • (2) When it is necessary to protect human life, limb or property, and it is otherwise difficult to obtain your consent.
    • (3) When it is particularly necessary to improve public health or to promote the nurturing of children, and it is otherwise difficult to obtain your consent.
    • (4) When a national institution or local public organization, or a fiduciary thereof is obligated to cooperate with the execution of a statutory mission, and where there is a possibility of interfering with such execution by obtaining your consent.
  • 9. When sharing personal information with a third party or commissioning business operations to a third party, SOFT99 will conduct impartial investigations about the third party to establish proper contracts.

<Contact for questions and complaints>

All questions and complaints should be directed to:
Human Resources and General Affairs Department
06-6942-8761
Business hours: 9:00 AM–5:00 PM, Monday through Friday


May, 2017
Hideaki Tanaka, President & CEO
SOFT99 Corporation

About the handling of personal data by this website

This page clarifies and assists users in deepening their understanding of how we handle personal data on this website glaco.jp ("the Site") managed by SOFT99.

About information voluntarily provided by the user

For the purposes of providing information regarding SOFT99 services or products, SOFT99 may request users to provide personal data including name, address, date of birth, gender, telephone number, and email address. Also, to provide information requested by the user, SOFT99 may request additional information from the user, which is at the discretion of the user, apart from some essential information.

About IP address

  • 1. An IP address is a unique number assigned to identify a communication device that connects to the internet (PC, handheld device, website server, etc.). This number is used to communicate between the user's device and the Site server.
  • 2. IP addresses may be used by SOFT99 to prevent unauthorized access to the Site, or to repair or identify the cause of any damage to the server.

About cookies, etc.

  • 1. What are cookies?

    A cookie is a file that is temporarily stored on your computer to identify your browser when you visit our website. By storing cookies, it is possible to record customer information, etc. on the server of the cookie issuer from the customer's computer.
    Our website contains cookies and modules that automatically collect and transmit customer information using cookies and other technologies (collectively, "cookies, etc.").
  • 2. How to set your browser for cookies, etc.
    You can also refuse to accept cookies, etc. or delete cookies, etc. via your browser settings. Even in that case, it will not interfere with the browsing of our website except for certain functions. For details on how to set up your browser, please contact the manufacturer of your software.
  • 3. Your information transmitted from our website
    From our website, we use cookies, etc. to provide information such as websites viewed by customers, search keywords, history of advertisements viewed and the number of clicks, browsing time, type of browser used, IP address, corporate information within the range that can be determined from IP addresses (hereinafter referred to as "browsing history information"). The browsing history information automatically sent from our website does not include information that identifies individuals, such as "name," "telephone number," "email address," or "date of birth."
  • 4. Purpose of use of browsing history information by the Company
    The Company will use the customer's browsing history information collected by cookies, etc. only for the following purposes. We will not use this information for any other purpose.
      Purpose of use:
    • To improve customer convenience.
    • Collecting information for our marketing and promotion strategies.
    • To display the most appropriate advertisements on the websites of the Company or third parties affiliated with the Company based on the usage status on the Company's website.
    • To survey the number of users and traffic of our website.
    • To improve our products and services.
    • To solve technical problems with our products and services.
    • To propose and provide products and services to customers.
  • 5. Cookies with regards to external third parties
    When you browse our website, information is automatically sent to external third parties through cookies, etc. Please check the following for the name of the third-party distributors used in our services, the privacy policies of the operators, the procedures for disabling advertisement distribution (opt-out) for each operator, the content of the information provided to each operator, and the use purpose of that information.

―Use of services to optimize ad delivery

Google LLC Privacy Policy https://policies.google.com/privacy?hl=ja&gl=jp
How to opt-out https://support.google.com/ads/answer/2662922?hl=ja
Contents of information provided cookies, etc.
Use purpose of information Advertisement tailoring based on site access information
LY Corporation
(Yahoo Japan Corporation)		 Privacy Policy https://www.lycorp.co.jp/ja/company/privacypolicy/
How to opt-out https://btoptout.yahoo.co.jp/optout/index.html
Contents of information provided cookies, etc.
Use purpose of information Advertisement tailoring based on site access information
Meta Platforms, Inc. Privacy Policy https://www.facebook.com/privacy/policy
How to opt-out https://www.facebook.com/help/109378269482053?
Contents of information provided cookies, etc.
Use purpose of information Advertisement tailoring based on site access information
Bytedance Inc. Privacy Policy https://www.tiktok.com/legal/page/row/privacy-policy/ja-JP
How to opt-out https://www.tiktok.com/legal/page/row/privacy-policy/ja-JP
Contents of information provided cookies, etc.
Use purpose of information Advertisement tailoring based on site access information
LY Corporation
(Line Corporation)		 Privacy Policy https://www.lycorp.co.jp/ja/company/privacypolicy/
How to opt-out https://terms.line.me/line_rules_optimize?lang=ja
Contents of information provided cookies, etc.
Use purpose of information Advertisement tailoring based on site access information

―Use of services for site access analysis

Google LLC Access Tools Google Analytics
Terms of Use https://www.google.com/analytics/terms/?hl=ja
Privacy Policy https://policies.google.com/privacy?hl=ja
How to opt-out https://policies.google.com/privacy?hl=ja#infodelete
Contents of information provided cookies, etc.
Use purpose of information Sales and service improvement

About access logs

The Site records information about visits from the user as an access log. The access log contains IP address, browser type, operation system, access date and time, etc. but does not contain any information that may be used to personally identify the user.

About SSL security

This Site uses SSL (Secure Socket Layer) encryption technology to protect personal information. If you use an SSL-enabled browser, your personal information will automatically be encrypted before transmission. To prevent unauthorized third-party access, information leaks, tampering, etc., the Site uses a rational security system, including a firewall and antivirus systems.

About the purpose of use of personal data

The purposes of use of personal information not defined in this Privacy Policy are indicated on the various pages of the Site that request that you enter the relevant personal data on the Site. SOFT99 will not use the data provided on the said pages for any purposes other than those stated on the page.

SOFT99 may revise or append the above content as needed on how it handles your personal information. All revisions will be indicated on this page.